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**Operations Manager**, **Facility Director**, **Waste Management Executive**

2 months ago

Indiana, Pennsylvania, United States GFL Environmental Full time
**Job Summary**

GFL Environmental is seeking a highly skilled **Operations Manager** to oversee the day-to-day activities of our facilities. As a key member of our team, you will be responsible for planning, organizing, controlling, and directing the activities of our facility operations to achieve desired objectives in a safe and efficient manner.

**Key Responsibilities:**
  • Oversee the responsibilities and coordinate efforts of **Facility Managers**, **Sales Managers**, **Administrative personnel**, and **Maintenance Managers**.
  • Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing, and evaluating personnel required to meet service commitments.
  • Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines.
  • Establish high appearance standards for all employees.
  • Ensure safe working conditions for all jobs.
  • Implement and promote a **Safety Program** to recognize and reward productive and safe employees.
  • Plan and route collection services to best utilize personnel and equipment.
  • Implement corporate guidelines concerning the **Preventive Maintenance** program that reduces downtime, improves image, reduces maintenance costs, and results in lowest cost service delivery possible.
  • Establish an effective and productive **container repair, delivery, and switch-out** program that promotes a positive image.
  • Develop and implement an on-going **cost control** program that monitors buying practices of all supplies and services.
  • Establish production standards for each phase of operation.
  • Promote an **accident prevention** program that seeks to reduce claims, avoid injury, and recognize safe employees.
  • Enter payroll into the system on a bi-weekly basis.
  • Ensure **Operations Supervisors** are utilizing the **Full Route Roll-Off Dispatch** system.
  • Utilize the **Route Smart** system to plan optimized compaction routes.
  • Ensure commercial and residential route audits are completed on an annual basis.
  • Conduct **Roll Off account profitability analysis** semi-annually.
  • Ensure that a **purchase order system** is used for all purchases and that clear guidelines are established for purchasing practices.
  • Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis.
  • Review profit and loss statements on a monthly basis and make adjustments as necessary to achieve desired results.
  • Develop an **operations profit plan**, which includes sources of income, cost of operations, growth objectives, productivity standards, profit margins desired (ROA, ROTSR, EBITDA), capital requirements, personnel needs, and product or services profit margins desired.
  • Partner with the **Sales Manager** and/or **Sales Representative(s)** to develop a sales forecast for each product or service.
  • Establish pricing guidelines for each product/service.
  • Promote a strong **customer focus** throughout the operation.
  • Manage the sales force in meeting objectives and establishing priorities.
  • Ensure the sales team is using approved software to identify and track potential customers.
  • Seek opportunities within both primary and secondary assigned market areas for growth and expansion to include contracts and acquisitions.
  • Identify and adjust to trends within market areas which impact quality of service or desired profit margins.
  • Establish a system for reviewing and negotiating existing contracts.
  • Participate in local civic affairs and represent the company in a positive manner throughout the community.
**Requirements:**
  • Bachelor's Degree from a four-year college or university and/or a demonstrated track record of serving in an operational environment requiring analytical and general management skills.
  • Five or more years of experience in the waste industry preferred or equivalent combination of education and experience.
**Knowledge, Skills, and Abilities:**
  • Working knowledge of the equipment required to collect, process, or dispose of collected waste material.
  • Excellent leadership, communication, and management skills.
  • Ability to read and interpret documents such as safety rules, instruction and procedure manuals, routine reports, and correspondence and speak effectively.
  • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
**Physical/Mental Demands:**
  • Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, and hear.
  • Ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds.
**Working Conditions:**
  • Work in an indoor office environment 80% of the time.
  • Occasionally work in harsh outside weather conditions, including but not limited to hot, wet, and cold weather.
  • Noise level is usually moderate.