Clinical Secretary

4 days ago


Concord, New Hampshire, United States Dartmouth Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Secretary to join our team at Dartmouth Health. The successful candidate will be responsible for providing administrative support to our healthcare providers, ensuring seamless communication with patients, and maintaining accurate records.

Key Responsibilities
  • Manage patient referrals, schedules, and waitlists to ensure timely and efficient care.
  • Respond to patient inquiries, provide education, and address concerns in a professional and empathetic manner.
  • Coordinate appointments, tests, and procedures, and ensure accurate documentation.
  • Monitor and complete system messages, faxes, and other administrative tasks in a timely manner.
  • Support providers and staff in addressing patient questions and concerns, and provide instruction on effective communication.
  • Act as liaison between primary care physicians and specialists, and monitor referral work queues.
  • Implement and monitor DH policies and procedures, and participate in initiatives to improve the referral management process.
Requirements
  • High school graduate or equivalent with 1 year experience in a provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Ability to effectively interact with providers, staff, patients, and insurance plan representatives.
  • Prior computer experience, excellent communication skills, and attention to detail.
What We Offer

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. We offer a competitive salary and benefits package, and a dynamic work environment that values teamwork and collaboration.



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