Medical Office Coordinator

4 weeks ago


Stone Mountain, Georgia, United States MedCura Health Full time

Job Summary:

This role is responsible for providing exceptional customer service to patients of MedCura Health, from greeting and routing patients to record maintenance and cashier duties. The ideal candidate will be the first point of contact for patients, handling appointments, and ensuring seamless communication between patients and healthcare providers.

Key Responsibilities:

  • Maintain accurate and up-to-date patient records, including demographic information and insurance details.
  • Coordinate patient appointments, ensuring timely scheduling and efficient use of provider time.
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a professional and courteous manner.
  • Process patient payments, managing cash, credit card transactions, and insurance claims.
  • Collaborate with healthcare providers and staff to ensure seamless communication and efficient patient flow.

Requirements:

  • High school diploma or equivalent required; medical office experience preferred.
  • Excellent communication, organizational, and customer service skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills, including proficiency in electronic medical records systems.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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