Business Operations Assistant

1 week ago


Bloomington, Illinois, United States NVT Staffing Full time
Business Operations Assistant

NVT Staffing is seeking an experienced Business Operations Assistant to join our team. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring smooth administrative support.

Responsibilities:

  1. Greetings visitors and clients with a professional and friendly demeanor.
  2. Answers incoming phone calls, directing them to the appropriate personnel, and takes messages when necessary.
  3. Responds to inquiries regarding property details, availability, and services.
  4. Manages the front desk area to maintain a clean and welcoming environment.

Administrative Tasks:

  1. Assists in the preparation and organization of property-related documents and files.
  2. Maintains the scheduling of property viewings, meetings, and inspections.
  3. Assists with tenant onboarding and communication.
  4. Handles incoming and outgoing mail and packages.

Customer Service:

  1. Provides high-quality customer service to tenants and prospective clients.
  2. Addresses tenant concerns and issues with professionalism and efficiency, escalating matters to management as necessary.
  3. Follows up on customer inquiries and ensures follow-through on service requests.

Requirements:

  • High School diploma or equivalent; additional education in administration or business preferred.
  • Previous experience in a receptionist or administrative role, preferably in property management or real estate.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with property management software is a plus.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • A positive attitude and a commitment to providing exceptional service.

Estimated Salary: $52,500 per year.



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