Product Support Sales Representative

3 days ago


Glendale, Arizona, United States Bejac Full time
Job Title: Product Support Sales Representative

We are seeking a highly skilled Product Support Sales Representative to join our team at Bejac Corporation. As a key member of our sales team, you will be responsible for understanding customer needs and challenges, creating valued customer relationships, and seeking new opportunities to grow sales.

Key Responsibilities:
  • Establish and maintain long-lasting customer relationships to maximize parts and service sales.
  • Assist in customer equipment management, resolving product issues, and providing support to the sales group.
  • Resolve customer complaints promptly and maintain excellent customer relations.
  • Plan and coordinate activities related to assembling, testing, and commissioning of equipment.
  • Monitor work order closing and ensure timely invoicing.
  • Work with the service department on warranty work orders and ensure fair administration of claims.
  • Maintain support for technicians, resolving problems, and promoting customer contacts.
  • Coordinate with sales and service departments on relevant developments.
  • Complete and submit call reports, daily activity logs, and status reports.
  • Promote aftermarket business and inform customers of new products, specials, and services.
Requirements:
  • AA or BA preferred, some college okay.
  • Minimum 2 years previous parts counter or related experience.
  • Basic to moderate use of Excel, Word, and Outlook.
  • Good basic math skills.
  • Ability to read charts/schematics.
  • Excellent customer service skills.
  • Ability to multi-task and work independently.
  • Quick-learner, can think on your feet.
  • Self-starter and requires little supervision.
  • Possess good judgment and common sense.
  • Detail oriented.
  • Must be able to pass a pre-employment drug screen and physical.
  • Possess a clean and valid driver's license, no DUI or DWI past 7 years.
  • Must be able to lift 50lbs. unassisted.
Benefits:
  • 401(k) plan with employer matching.
  • Dental insurance.
  • Employee assistance program.
  • Flexible spending account.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Parental leave.
  • Referral program.
  • Retirement plan.
  • Tuition reimbursement.
  • Vision insurance.
Work Schedule:
  • 8 hour shift.
  • Monday to Friday.

We offer an excellent benefits package and a competitive salary of $23-25 per hour. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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