Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Specialized Placement Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order fulfillment, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process customer orders and ensure accurate and timely delivery
- Monitor and maintain accurate records of customer interactions and order status
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Provide excellent customer service and support to ensure customer satisfaction and loyalty
Requirements:
- High school diploma or equivalent required; some college preferred
- 4+ years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office and other software applications
About Us:
Specialized Placement Group is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We pride ourselves on our efficient process, retained and contingent agreement options, and high level of confidentiality. With over 20 years of industry experience, we are confident in our ability to place staff that meet our clients' needs.
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