Customer Experience Representative
3 weeks ago
The ideal candidate will have strong customer service skills, a professional attitude, and the ability to work independently. You will be responsible for providing an exceptional customer experience and ensuring the sales floor is clean and well-maintained. Additionally, you will participate in inventory management, restock shelves as necessary, and face and front product throughout the store.
About Us:
Secor Lumber Co., Inc. is a locally owned and operated business that values its employees and customers alike. We are committed to providing excellent customer service and a safe working environment.
Responsibilities:
- Monitor store conditions while maintaining an inviting environment for customers.
- Restock shelves as necessary.
- Face and front product throughout the store at the beginning and end of the shift.
- Participate in inventory counts and adjustments for accurate inventory.
- Notify customers of upcoming promotions and new products.
- Assume pass-off of more complex service issues from basic customer service team members.
Requirements:
- Strong customer service skills and a professional attitude.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Able to lift up to 80lbs regularly.
Estimated Salary: $42,000 - $55,000 per year, depending on experience.
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