Airport Customer Experience Representative

3 weeks ago


Newark, New Jersey, United States ERMC Full time

Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as an Airport Customer Experience Representative. As a key member of our staff, you will provide exceptional service to airport visitors, ensuring their experience is memorable and enjoyable.

About the Role:

The successful candidate will be responsible for providing information to customers, resolving issues, and assisting with various inquiries. You will work closely with the airport community to support short-term and long-term changes, maintaining a positive and engaging presence at all times.

What We Offer:

We offer a competitive salary of $19.00 per hour, making this an attractive opportunity for those seeking a part-time position with a respected organization like ERMC. In addition to your hourly rate, you can expect to gain valuable experience in customer-facing roles, developing essential skills that will enhance your career prospects.

Requirements:

  • Must be at least 18 years of age.
  • High School diploma or GED.
  • Previous customer service experience, preferably in an airport setting.
  • Bilingual abilities a plus, but not required.
  • Able to stand on feet for up to 8 hours.
  • Able to lift and/or move items up to 75 lbs.
  • Ability to work outdoors for extended periods.
  • A willingness to work varied shifts, including Thursday through Sunday.


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