Assistant Property Manager: Broadway Lofts

23 hours ago


Green Bay, Wisconsin, United States TWG Development Full time
Job Title: Assistant Property Manager (LIHTC Experience Required)

At TWG Development, we are seeking a highly skilled Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for supporting the Property Manager in overseeing and managing the financial and operational components of assigned properties.

Key Responsibilities:
  • Support the Property Manager in overseeing and managing the financial and operational components of assigned properties.
  • Oversee property collection policy to reduce delinquency and increase bad debt recovery.
  • Improve resident retention to reduce turnover.
Essential Duties:
  • Create a positive, welcoming, and supportive environment for co-workers, residents, visitors, and property associates.
  • Lease apartments and renew leases for prospective and current tenants.
  • Assist with welcome meetings for new move-ins at designated properties.
  • Assist with collecting and posting rent within the same business day.
  • Monitor delinquency and pursue by phone, email, visits, and letters to delinquent residents with outstanding balances.
  • Assist with ensuring all property activity is recorded in Onesite software.
  • Complete all annual renewal paperwork with residents starting 120 days out from renewal date.
  • Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations.
  • Listen and resolve resident concerns before being escalated to the Property Manager.
  • Prepare, submit, and maintain accurate records, reports, and documents.
Requirements:
  • At least 2 years of LIHTC property management experience.
  • Lease up experience preferred.
  • Excellent time management, organizational, and written skills.
  • Strong supervisory skills and must be able to meet deadlines.
  • Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
  • Good human relation skills demonstrating the ability to deal with Residents, Peers, and Supervisors.
  • Able to work in a fast-paced environment while remaining conscientious and adhering to policies and procedures.
  • Knowledge of computer software specifically Excel and Microsoft Word. Ability to learn property management software (Onesite) quickly.


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