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Real Estate Assistant: LIHTC Property Management

2 months ago

Green Bay, Wisconsin, United States TWG | Development, Construction, & Management Full time
Job Overview

At TWG | Development, Construction, & Management, we are seeking a highly skilled Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for overseeing and managing the financial and operational components of our assigned properties.

Key Responsibilities
  • Financial Management
    • Support the Property Manager in managing the financial aspects of assigned properties, including budgeting, forecasting, and financial reporting.
    • Oversee property collection policy to reduce delinquency and increase bad debt recovery.
  • Operational Management
    • Improve resident retention to reduce turnover.
    • Assist with welcome meetings for new move-ins at designated properties.
    • Assist with collecting and posting rent within the same business day.
    • Monitor delinquency and pursue by phone, email, visits, and letters to delinquent residents with outstanding balances.
    • Assist with ensuring all property activity is recorded in Onesite software.
    • Complete all annual renewal paperwork with residents starting 120 days out from renewal date.
    • Investigate complaints, disturbances, and violations and resolve problems following management rules and regulations.
    • Listen and resolve resident concerns before being escalated to the Property Manager.
    • Prepare, submit, and maintain accurate records, reports, and documents.
    Requirements
    • At least 2 years of LIHTC property management experience.
    • Excellent time management, organizational, and written skills.
    • Strong supervisory skills and ability to meet deadlines.
    • Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
    • Good human relation skills demonstrating the ability to deal with residents, peers, and supervisors.
    • Able to work in a fast-paced environment while remaining conscientious and adhering to policies and procedures.
    • Knowledge of computer software specifically Excel and Microsoft Word. Ability to learn property management software (Onesite) quickly.