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Restaurant Operations Manager

2 months ago

Fraser, Michigan, United States BIG BOY RESTAURANT GROUP LLC Full time
Job Summary

The Assistant Restaurant Manager is a key member of the BIG BOY RESTAURANT GROUP LLC team, responsible for overseeing daily operations and ensuring exceptional guest experiences. This role requires a strong leader who can motivate and guide staff to deliver top-quality food, service, and cleanliness.

Key Responsibilities
  • Operations Management: Oversee daily restaurant operations, enforcing company policies, procedures, and standards to ensure compliance with government laws, rules, and regulations.
  • Financial Management: Understand profit and loss statements and work with the Executive General Manager to achieve financial goals, maximizing sales and profits while maintaining operational excellence.
  • Staff Management: Recruit, interview, and hire new staff members, overseeing their training, development, and growth within the company. Coach and counsel employees as needed to ensure a positive and productive work environment.
  • Quality Control: Ensure all food is prepared and presented properly 100% of the time, maintaining strict safety and sanitation standards within the restaurant.
  • Guest Satisfaction: Work with the Executive General Manager to ensure all employees receive proper training, formulating schedules and maintaining guest goodwill and positive public relations within the community.
  • Leadership: Support the management team at all times, focusing on complete guest satisfaction and maintaining a professional appearance, adhering to uniform standards.
Requirements
  • Education: High School Diploma or GED
  • Physical Demands: Sufficient strength and agility to lift and carry up to 50 lbs., bending, reaching, and climbing stairs
  • Communication Skills: Ability to read, count, write, and follow recipes accurately, good hearing, visual, English speaking, memory, writing, reading, math, and organizational skills
  • Personality Traits: Helpful personality, ability to work well with others, maintain professionalism, develop and build professional relationships with staff and guests, and great communication and leadership skills