Operational Training Specialist

2 weeks ago


Ontario, California, United States LULUS FASHION LOUNGE LLC Full time
Position Overview

The Operational Training Specialist will be instrumental in enhancing network operational consistency and best practices. This role involves facilitating onboarding processes, implementing operational procedures, and optimizing team efficiency to align with network benchmarks. The Specialist will also perform root-cause analysis for operational challenges and work alongside cross-functional teams to promote process enhancements with an emphasis on customer satisfaction. Furthermore, they will be pivotal in change management efforts to ensure clear communication and active employee participation throughout the transition process.

Key Responsibilities:
  • Assess the effectiveness of employee training programs and identify development needs.
  • Design and execute cross-training initiatives.
  • Conduct audits of operational processes and analyze data to identify areas for improvement.
  • Develop and maintain standardized documentation for operational workflows.
  • Collaborate with various teams to establish best practices and standard operating procedures.
  • Assist in the rollout of process improvement projects and operational excellence objectives.
Qualifications:
  • High School Diploma or equivalent is required.
  • A minimum of 2 years of experience in a warehouse or fulfillment center environment.
  • Excellent communication and organizational abilities.
  • Proficient in Microsoft Office applications.
  • Familiarity with Lean, Six Sigma, or change management methodologies is advantageous.
  • Willingness to work flexible shifts, including mornings, evenings, and weekends.
Compensation and Benefits:
  • Attractive compensation package.
  • Comprehensive Medical, Dental, and Vision coverage.
  • 401(k) matching and stock purchase options.
  • Employee discounts and additional perks.
  • Generous paid time off, parental leave, and support for work/life balance.


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