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Leader of Client Engagement Teams

2 months ago


Chicago, Illinois, United States WTW Full time

The individual in this role will work as a leader of several client teams developing business with clients on a wide variety of engagements covering topics such as financial modeling, financial reporting, mergers and acquisitions, regulatory issues, litigation, reinsurance, pricing, and product development. Our clients demand leading edge products and expertise, and as a senior director with our firm, you can expect to gain tremendous exposure to all facets of life insurance operations. This position comes with significant upwards potential for a successful and motivated candidate.

The Role

  • Generate new business opportunities with existing clients and expand into new markets
  • Lead large and complex projects, ensuring client satisfaction and delivering high-quality results
  • Manage and direct more junior colleagues, overseeing analysis and tool development to ensure a high-quality work product
  • Share knowledge and experience with other colleagues, promoting best practices and expertise
  • Mentor junior colleagues, providing guidance and support for career development
  • Collaborate with other team members on project teams, fostering a culture of teamwork and collaboration
  • Review and provide feedback on peer work products, ensuring quality control and excellence
  • Lead client communication, both written and verbal, to ensure effective client relationships
  • Lead meetings and interactions with clients, managing expectations and escalating issues to Client Relationship Managers as needed
  • Develop and lead intellectual capital initiatives, driving innovation and growth in our service offerings, such as Predictive Analytics, Financial Modeling, Experience Analysis, and Regulation Changes
  • Complete continuing education requirements to maintain SOA credentials and stay up-to-date with industry developments