Dunkin' Operations Manager
2 weeks ago
- About the Role
We are seeking an experienced and skilled Assistant Manager to lead our Dunkin' store team. As a key member of our management team, you will be responsible for driving sales and profitability, creating a positive working environment, and ensuring exceptional guest service.
Key Responsibilities- Direct the overall operation of the store, including hiring, training, and overseeing a team of employees.
- Manage the financial performance of the store, including controlling costs and maximizing profitability.
- Ensure Brand standards, recipes, and systems are executed.
- Create and maintain a guest-focused culture in the restaurant.
- Review guest feedback results and implement action plans to drive improvement.
- Communicate restaurant priorities, goals, and results to restaurant team members.
- Previous managerial experience is preferred but not required.
- Previous fast food/quick service restaurant experience is required.
- Top-notch customer service skills and strong verbal and written communication skills.
- Excellent leadership skills and ability to work well under pressure.
- Financial literacy and analytical/problem-solving skills.
- Competitive wages.
- Awesome team-oriented environment.
- Lots of potential for growth within the company for those who work hard.
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