Customer Service Associate

2 weeks ago

Union, Kentucky, United States Cracker Barrel Full time
WHY CHOOSE CRACKER BARREL
What is it like to be part of the Cracker Barrel family? It embodies a culture of care and hospitality.
  • At Cracker Barrel, we prioritize your well-being so you can extend that same care to our guests.
This commitment is the essence of our service philosophy.
Opportunities for Growth
  • As a valued team member, you will have hands-on opportunities to learn and develop in various capacities.

A Welcoming Environment
  • For over five decades, we have dedicated ourselves to fostering a sense of warmth and hospitality for our employees nationwide.
Providing the care and career you desire.

YOUR ROLE
If you have a passion for genuine hospitality and enhancing the shopping experience, our Retail Sales position is ideal for you. Whether assisting a customer in selecting a gift or showcasing your favorite items from our latest collection, your goal will be to ensure every guest feels welcomed.

From the sales floor to the checkout, you will deliver exceptional service while attending to guests browsing before or after their meal.


Key Responsibilities:
  • Present our year-round inventory and seasonal offerings to guests.
  • Maintain organized and well-stocked shelves with our unique products.
  • Collaborate with team members to provide support as needed.

QUALIFICATIONS
To thrive in this role, you should possess:
  • A friendly and approachable demeanor with a team-oriented mindset.
  • A commitment to delivering the kind of service you appreciate.
  • The ability to manage multiple tasks effectively.
  • No prior experience is required; we will provide the necessary training.

WHAT WE OFFER
Compensation and Benefits:
  • Competitive weekly pay with options for same-day pay.
  • Health insurance eligibility from day one for both full-time and part-time employees.
  • Paid vacation time and access to an Employee Assistance Program (EAP).
  • A culture that fosters belonging and inclusivity.

Investing in Your Future:

From day one, you will have access to growth and development opportunities through our industry-leading training programs. Additional benefits include a 401k plan with company matching contributions and an Employee Stock Purchase Program.


Additional Perks:
  • 35% discount on Cracker Barrel food and retail items.
  • Exclusive perks such as discounts on home, travel, and mobile services.

ABOUT CRACKER BARREL
For over 50 years, we have been dedicated to providing warmth and hospitality across our numerous locations. We believe in creating opportunities for growth and development for our team members, taking pride in the enduring spirit of Cracker Barrel hospitality. Just like discovering a unique item in our stores, every position at Cracker Barrel offers potential for personal and professional fulfillment.

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