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Insurance Premium Billing Specialist
1 month ago
Aon is seeking a skilled Insurance Premium Billing Specialist to join our team. As a key member of our team, you will be responsible for managing a caseload of voluntary benefits on a payroll deduction platform. This is a hybrid role that offers the flexibility to work both virtually and from our Farmington, CT office.
Key Responsibilities- Manage caseload in a TPA capacity for voluntary benefits on a payroll deduction platform.
- Build and maintain effective working relationships with clients.
- Work with clients to start, change, and stop payroll deductions on schedule.
- Apply and reconcile payroll deduction remittance files, including research and reconciliation of all discrepancies.
- Utilize insurance carrier resources to research status, paid-to-dates, and premiums waived.
- Process cancellations, policy changes, recalculations, and rate increases.
- Provide customer service to employees, clients, and insurance carriers in a timely and professional manner via phone and email.
- Document all research and communications.
- Refund overpayments and bill for underpayments.
- Utilize IBM and Ebix Enterprise systems.
- Perform other duties as assigned by manager.
- 1+ year experience in billing and reconciliation.
- 1+ year experience in customer service.
- MS Outlook, Word, Excel, Webex, Teams.
- Third Party Administration experience a plus but not required.
- Billing experience working with insurance carriers a plus but not required.
- Spanish speaking and writing a plus but not required.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental, and vision insurance, various types of leaves of absence, paid time off, and more.
About AonAon is an inclusive company that values diversity and offers opportunities for advancement to all. We are proud to be an equal opportunity workplace and welcome applications from all.
