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Sales Inside Sales Representative

2 months ago

Bethany, Missouri, United States ZephyrTech Full time
Sales Support Role at ZephyrTech

We are seeking a skilled Sales Support Employee to join our team at ZephyrTech. Our brands, questo and s ́questo, have been successfully distributed in Germany, Austria, and the Netherlands for many years.

Your Key Responsibilities
  • Customer Support: Collaborate with sales and representatives to provide exceptional customer service.
  • Order Processing: Enter customer orders, returns, and notify delivery of goods in a timely manner.
  • Monitoring: Proactively monitor delivery dates and ensure smooth order processing.
  • Communication: Serve as a primary contact for customers, answering order-specific questions and maintaining close communication with the field sales team and representatives.
  • Internal Collaboration: Work closely with project management, logistics, and accounting departments to ensure seamless processes.
  • Master Data Management: Create and maintain accurate customer and product master data.
Your Ideal Profile
  • Education: A commercial apprenticeship or comparable qualification is required.
  • Experience: Initial professional experience in customer order processing is essential.
  • Skills: Proficiency in MS Office and experience working with ERP systems are highly valued.
  • Work Style: A structured and organized approach to work is necessary.