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Restaurant Host(ess)

2 months ago

Tampa Florida, United States Seminole Gaming Full time
Job Summary

We are seeking a highly skilled and enthusiastic Fine Dining Host(ess) to join our team at Seminole Gaming. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences in our fine dining restaurant outlets.

Key Responsibilities
  • Guest Greeting and Seating: Welcome and greet guests at the entrance to the restaurant, obtain basic information, and usher them to their seats in a timely and courteous manner.
  • Positive Guest Relations: Promote a positive and memorable experience for our guests, ensuring their needs are met and exceeded.
  • Team Collaboration: Work closely with other team members to ensure seamless service delivery and maintain a high level of guest satisfaction.
  • Adherence to Gaming Regulations: Conduct yourself in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida/departmental policies and procedures.
Requirements
  • Education and Experience: High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service.
  • Communication Skills: Ability to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Professional Appearance: Present an image of excitement, enthusiasm, and outgoing personality, while maintaining a professional appearance.
Work Environment

This role requires working on the Casino Floor in a fast-paced, guest-smoking environment with constant exposure to the general public and excessive noise. You will be required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Bending, stooping, and carrying/handling/moving weights of up to 25 pounds is also required.

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to, credit checks, criminal background checks, and drug screens.