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Host

1 month ago

Tampa, Florida, United States Trattoria Pasquale Full time
Job Summary

We are seeking a highly skilled and customer-focused Host to join our team at Trattoria Pasquale. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities
  • Greets guests upon arrival and manages the waiting list
  • Provides menus and answers initial questions
  • Seats guests at tables or in waiting areas
  • Assigns guests to tables based on preferences and table rotation
  • Engages with guests to ensure satisfaction with food and service
  • Responds to customer issues and resolves them in a timely manner
  • Takes phone calls, takes reservations, and answers questions
  • Has a thorough knowledge of the menu
  • Assists with other positions in the restaurant as needed
  • Provides exceptional customer service
Requirements
  • High school diploma or equivalent preferred
  • Ability to provide top-notch customer service in a fast-paced environment
  • Positive attitude and ability to work well under pressure with all restaurant staff
  • Ability to work independently and maintain high-quality work standards
  • Able to stand for long periods and safely lift and maneuver trays of food
  • Able to accurately handle money and operate a point-of-sale system
  • Able to work in a busy restaurant environment
  • Restaurant experience a plus
Work Environment

Our restaurant is an upscale casual dining establishment with a warm and inviting atmosphere.

Shifts and Availability
  • 8-hour shifts available
  • Night shifts available
  • Weekend availability required

Hours of operation are Tuesday - Saturday, 5PM - close.