Customer Service Representative
6 days ago
Overview:
We're seeking a skilled Customer Service Representative to join our team at Massage Envy Ramsey. As a key member of our staff, you'll be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities:
- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
What We Offer:
- Competitive base pay plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) and paid time off for full and part-time employees
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 20% off all products
Requirements:
- High school diploma or equivalent and previous retail or sales experience (preferred)
- Critical thinking, excellent math and computer skills, and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
About Us:
At Massage Envy, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you're passionate about helping others and have a strong work ethic, we'd love to hear from you.
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