Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Konica Minolta Business Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Problem-Solving: Analyze customer problems and provide effective solutions to meet their needs.
- Communication: Communicate with customers through various channels, including phone, email, and in-person interactions.
- Account Management: Review and examine customer accounts to better facilitate customer issues.
- Troubleshooting: Identify and analyze root causes of customer problems and provide solutions.
- Quality Assurance: Monitor and ensure that customer issues are resolved to the customer's satisfaction.
- Education: High school diploma required.
- Experience: 2+ years of relevant work experience in customer service or a related field.
- Skills: Strong interpersonal and professional communication skills, excellent listening and attention to detail, ability to work under pressure, and proficiency in Microsoft Office programs.
Konica Minolta Business Solutions is a leading provider of business solutions, including office technology, IT services, and industrial and commercial print solutions. We are committed to delivering exceptional customer service and supporting our customers' digital transformation.
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Customer Service Representative
1 month ago
Ramsey, New Jersey, United States Konica Minolta Business Solutions Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Konica Minolta Business Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to both external and internal customers, resolving customer issues in a...
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Customer Service Representative
4 weeks ago
Ramsey, New Jersey, United States Konica Minolta Business Solutions Ltd Full timeJob DescriptionJob Title: Customer Care RepresentativeJob Summary:Konica Minolta Business Solutions Ltd is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to both external and internal customers, resolving issues, and ensuring...
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Customer Service Representative
4 weeks ago
Ramsey, New Jersey, United States Konica Minolta Business Solutions Full timeJob Title: Customer Care RepresentativeJob Summary:Konica Minolta Business Solutions is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to both external and internal customers, resolving issues, and ensuring customer satisfaction.Key...
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Customer Service Representative
3 weeks ago
Ramsey, New Jersey, United States Konica Minolta Business Solutions Full timeJob Title: Customer Care RepresentativeJob Summary:Konica Minolta Business Solutions is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will be responsible for providing exceptional customer service to both external and internal customers, resolving issues, and ensuring customer satisfaction.Key...
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Customer Service Representative
2 weeks ago
Ramsey, New Jersey, United States Konica Minolta Business Solutions Full timeJob Title: Customer Care RepresentativeWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team at Konica Minolta Business Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...
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