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Telecommunications Systems Administrator II

2 months ago

Renton, Washington, United States Cambia Health Solutions Full time

Telecommunications Systems Administrator II
Remote work opportunity available within designated states.

Join our mission to foster a healthcare system that prioritizes individuals and sustainability.

Ideal Candidate Profile:
The Telecommunications Systems Administrator is integral to Cambia's communication framework, offering specialized knowledge, system design, configuration, management, and support. Key responsibilities encompass the upkeep of communication and collaboration systems, ensuring security protocols, troubleshooting issues, and maintaining thorough documentation. Compliance with departmental guidelines, technical specifications, and consistent reporting is crucial.

Desired Qualifications:

  • Expertise in Oracle Session Border Controller or equivalent SBC architecture, setup, deployment, and upkeep.
  • Skilled in developing intricate dial plans, routing configurations, and interfacing with voice gateways across diverse platforms.
  • Acquainted with standards such as Session Initiation Protocol (SIP) and Real-time Transport Protocol (RTP).
  • Experience with Enterprise Voice, Teams Telecom, unified messaging systems, and call center technologies.
What You Offer to Cambia:
  • A minimum of 3 years in Telecom/System Administration.
  • A proactive mindset, flexibility in adapting to emerging technologies, and strong skills in organization, collaboration, and problem resolution.
  • Solid understanding of telecommunications technologies, IP networking, protocols, infrastructure management, and conferencing solutions.
Your Responsibilities at Cambia:
  • Deliver exceptional customer support by managing trouble tickets, diagnosing issues, and resolving them efficiently.
  • Investigate and address software-related challenges, work alongside vendors, and keep stakeholders informed on progress.
  • Administer and support a variety of communication systems.