Lead Retail Operations Specialist

2 weeks ago


Spencer, Iowa, United States Dunham's Full time


Dunham's Sports, a prominent full-line sporting goods retailer in the United States, has been serving customers since 1937. With over 250 locations across 23 states, we pride ourselves on our extensive selection and commitment to customer satisfaction.

We are currently looking for a Key Team Lead (Key Holder) to oversee operations at our retail location.

Position Overview:
This is an hourly position that requires prior experience in retail management or supervisory roles. We seek individuals who are passionate about sports and possess a strong understanding of retail operations.

Key Responsibilities:
- Manage all aspects of store operations, including merchandising and customer service.
- Implement and uphold corporate programs and standards.
- Ensure the store meets sales performance goals and operates efficiently on a daily basis.
- Exhibit exceptional interpersonal and communication skills, along with strong problem-solving and analytical abilities.

Qualifications:
- Preferred knowledge in merchandise categories such as apparel, footwear, exercise equipment, and general athletics.
- Previous experience in big box retail management is essential.
- Strong leadership and organizational skills, with a hands-on approach to management.
- Ability to deliver outstanding customer service and inspire staff to do the same.

Benefits:
- Merchandise discounts
- 401(k) plan
- Life insurance
- Medical, dental, and vision coverage
- Paid vacation and personal days
- Additional benefits for full-time employees



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