Network Operations Engineer II
20 hours ago
Are you a skilled network engineer looking for a challenging role in a dynamic environment? Boston University Information Services & Technology (IS&T) is seeking a Network Operations Engineer II to join our team.
As a Network Operations Engineer II, you will be responsible for the day-to-day delivery of communications infrastructure, including data, video, and voice networks. You will provide technical and collaborative skills in the delivery and maintenance of communications infrastructure and services.
Key responsibilities include:
- Managing network infrastructure at BU campuses and satellite locations
- Completing service requests and responding to incidents within defined SLAs
- Ensuring the highest level of network performance, including reliability, scalability, affordability, and security
- Ensuring documentation is complete, updated, and archived as necessary
- Working closely with the Service Desk and other internal departments
Boston University offers a comprehensive benefits package, including:
- Generous time off, including a paid intersession break and 13 paid holidays
- University-funded retirement plan with full vesting after 2 years of eligible service
- Competitive tuition assistance program for yourself and family members
- Discounted MBTA pass and additional transportation options
- Wellness programs and classes at little or no cost
- Access to discounts or free admission to city art/cultural institutes
Our mission is to provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community to Boston University.
We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events.
Our Fun Advisory Board (FAB) arranges a number of events throughout the year, including social gatherings and team-building activities.
Required skills include:
- BA/BS in Engineering, Computer Science, or equivalent experience
- Advanced knowledge of routing & switching technology, BGP, OSPF, TACACS, RADIUS, DNS, DHCP, IPv6, Load balancers, Firewalls, Cisco Wired, Wireless, Datacenter Technologies, VoIP, CLI, F5, Palo Alto, VMware, Linux, MSOS, Zenoss, Rancid, Cacti, MRTG, ServiceNow
- Network troubleshooting and ITIL skills
- CCNA or equivalent experience
- Participation in 7x24 on-call support rotation
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status.
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