Customer Service Liaison
3 weeks ago
Key Responsibilities:
The Customer Service Liaison role represents WestRock Company to the customer, serving as a critical liaison between the customer, sales, and operations teams. This position receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The Customer Service Liaison maintains ongoing relationships with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management.
Key Performance Indicators:
- Provide exceptional customer service and support to ensure customer satisfaction.
- Process routine customer orders, inquiries, and/or customer issues related to orders.
- Maintain ongoing relationships with multiple customers and sales staff.
- Utilize knowledge of products, logistics, production planning, and inventory management to support customer needs.
Requirements:
- High school diploma, college degree preferred.
- Manufacturing experience highly preferred.
- Good ability to perform math functions, including working with fractions, manipulating, and recording figures to provide accurate quantities, estimates, and quotes.
- 3-5 years of customer service/customer relations experience.
- Excellent phone etiquette and courtesy, professional communication, and customer relationship/service.
About WestRock Company:
WestRock Company is a global packaging solutions company that partners closely with customers to deliver products and services that answer unique local needs. We strive for continuous improvement together with our customers, employees, and investors.
-
Customer Service Liaison
4 weeks ago
Beloit, Wisconsin, United States WestRock Full timeJob SummaryThe Customer Service Liaison represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The role requires receiving and processing routine customer orders, inquiries, and/or customer issues related to orders. The Customer Service Liaison maintains the ongoing relationship with multiple...
-
Customer Service Liaison
3 weeks ago
Beloit, Wisconsin, United States Geronimo Hospitality Group Full timeCreating Environments Where Communities ThriveAt Geronimo Hospitality Group, we value people who value people. We believe in creating environments where communities foster growth, and we encourage our team to embody the spirit of collaboration and camaraderie. As a key member of our team, you will be responsible for providing exceptional customer service,...
-
Customer Service Representative
4 weeks ago
Beloit, Wisconsin, United States First Mid-Illinois Bancshares Full timeJob Summary:The Small Business Support Representative is responsible for providing exceptional customer service to our small business customers. This role involves independently assisting customers and internal stakeholders with escalated client questions/issues, as well as online banking enrollments, training clients on First Mid's online banking platform,...
-
Customer Service Representative
4 weeks ago
Beloit, Wisconsin, United States Walgreens Full timeJob Summary: As a Customer Service Associate at Walgreens, you will provide exceptional customer service, ensuring a positive experience for every customer. Your responsibilities will include:Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with courteous,...
-
Customer Service Representative
4 weeks ago
Beloit, Wisconsin, United States Security Finance Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial services to the community.Key ResponsibilitiesProvide outstanding...
-
Customer Service Representative
4 weeks ago
Beloit, Wisconsin, United States Chicago Fittings Corp Full timeJob SummaryChicago Fittings Corp is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, managing day-to-day customer interactions, and ensuring that all customers receive a professional and courteous experience.Key...
-
Customer Service Advocate
1 month ago
Beloit, Wisconsin, United States TEKsystems Full timeJob OverviewAs a Customer Service Representative with TEKsystems, you will play a vital role in resolving customer complaints and inquiries in a timely and professional manner. Your primary responsibility will be to analyze situations, determine the best course of action, and maintain accurate customer records.This position requires excellent communication...
-
Customer Service Representative
4 weeks ago
Beloit, Wisconsin, United States Wingstop Restaurants Full timeKey Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting and interacting with guests, taking and delivering orders, and providing a positive and genuine experience.What You'll Do: Act as the face and voice of Wingstop to all guests...
-
Customer Service Representative
1 month ago
Beloit, Wisconsin, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you a people person looking for a career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their...
-
Customer Support Specialist
1 month ago
Beloit, Wisconsin, United States ABC Supply Co. Full timeAbout ABC SupplyABC Supply is a leading wholesale distributor of exterior and interior building products in North America. We pride ourselves on being an employee-first company, recognized for our outstanding culture and employee experience.Job SummaryWe are seeking a Customer Support Specialist to join our Beloit team. This fast-paced, cross-functional...
-
Customer Relationship Specialist
4 weeks ago
Beloit, Wisconsin, United States First Community Credit Union Full timeCustomer Relationship SpecialistAt First Community Credit Union, we're seeking a highly motivated and goal-driven Customer Relationship Specialist to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our members, providing them with exceptional customer service, and helping them...
-
Customer Support Specialist
4 weeks ago
Beloit, Wisconsin, United States ABC Supply Co. Full timeAt ABC Supply Co., we're looking for a talented Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for handling customer inquiries via phone, chat, and email. You'll need to have excellent written and verbal communication skills, as well as the ability to problem-solve and multitask effectively.Key...
-
Senior Procurement Manager
4 weeks ago
Beloit, Wisconsin, United States Turtle Full timeAbout the RoleWe are seeking a highly skilled Senior Buyer/Manager to oversee operations on a day-to-day basis, ensuring that the production supply crib work is done safely, on time, and to the right quality standards of the customer.Key ResponsibilitiesManage tool crib replenishment and MRO purchasing in partnership with the customerOversee accounts payable...
-
Event Sales Manager
4 weeks ago
Beloit, Wisconsin, United States Gateway Professional Baseball, LLC Full timeEvent Sales Manager Job DescriptionGateway Professional Baseball, LLC is seeking a highly motivated and experienced Event Sales Manager to join our team. The successful candidate will be responsible for managing event sales across all event spaces, including ABC Supply Stadium.Key Responsibilities:Attract and develop relationships with clients to promote...
-
Financial Services Specialist
4 weeks ago
Beloit, Wisconsin, United States Creative Financial Staffing Full timeAR and Collections SpecialistAt Creative Financial Staffing, we're seeking a skilled AR and Collections Specialist to join our team. As a key member of our team, you'll be responsible for maintaining customer relations through phone and email communication, processing payments from customers, and reviewing the aging report to identify overdue payments.Why...
-
Member Service Representative
4 weeks ago
Beloit, Wisconsin, United States First Community Credit Union Full timeJob SummaryWe are seeking a highly motivated and goal-driven Member Service Representative to join our team at First Community Credit Union. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our members, identifying their financial needs, and providing personalized solutions to help them achieve...
-
Travel Therapist Position
4 weeks ago
Beloit, Wisconsin, United States Host Healthcare Full timeJob DetailsHost Healthcare is seeking a travel Physical Therapist for a dynamic assignment in Wisconsin.Specialty: Physical TherapistDiscipline: TherapyDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWhy Choose Host Healthcare?At Host Healthcare, we prioritize our travelers' needs, providing a worry-free experience and...
-
College Archivist
4 weeks ago
Beloit, Wisconsin, United States Beloit College Full timeJob DescriptionAt Beloit College, we are seeking a highly skilled and dedicated College Archivist to join our team. The successful candidate will be responsible for overseeing all aspects of collection development and care for the Beloit College Archives and Special Collections.Key ResponsibilitiesDevelop, assess, manage, and promote physical and...
-
Pizza Maker @ Domino's
4 weeks ago
Beloit, Wisconsin, United States Domino's Full timeJob DescriptionDomino's Pizza is seeking a talented and motivated team member to join our crew. As a Pizza Maker, you will be responsible for preparing and cooking pizzas to the highest standards, while providing exceptional customer service to our valued customers.Key Responsibilities:Prepare and cook pizzas to the highest standardsProvide exceptional...
-
Technical Support Specialist
4 weeks ago
Beloit, Wisconsin, United States Fairbanks Morse Engine Full timeJob Summary:The Technical Support Specialist will be a member of the Technical Support team at Fairbanks Morse Defense. This role will provide technical support to various departments, including sales, quality, field service, customer service, and engineering. The successful candidate will have a strong understanding of diesel engines and be able to provide...