Life Insurance Support Associate

3 weeks ago


Des Moines, Iowa, United States Infosys Full time
Life Insurance Support Associate
Infosys McCamish seeks a highly motivated and detail-oriented individual to fill the role of Life Insurance Support Associate. In this position, you will be responsible for providing accurate and courteous responses to telephone inquiries from contract owners, agents, and third parties. You will utilize multiple department systems to provide accurate information and maintain a positive and professional demeanor.

Responsibilities:
  • Deliver accurate and efficient responses to customer inquiries via phone and email
  • Maintain accurate records of all conversations in our call center database
  • Collaborate with team members to meet service and quality standards
  • Participate in internal and external training programs to enhance skills and knowledge

Requirements:
- High School Diploma or GED Equivalent
- At least 1 year of experience in the job description below

About Us
We are a dynamic and growing organization dedicated to delivering exceptional services in the life insurance and retirement sector. With operations across multiple locations, we foster a positive work environment that encourages growth and development.

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