Public Library Security Specialist
2 weeks ago
The City and County of Denver is seeking a dedicated Security Officer to ensure the safety and security of all individuals within the library premises. This role is crucial in fostering a welcoming atmosphere for patrons and staff alike, in accordance with our library policies.
Key Responsibilities
As a Security Officer, your daily tasks will include:
- Conducting regular patrols of the library and surrounding areas to maintain a secure environment.
- Opening and closing the facility, ensuring all security protocols are followed.
- Documenting daily activities and incidents in detailed logs.
- Engaging with library visitors to create positive interactions and assist with their needs.
- Addressing any behavior that contravenes library policies, utilizing trauma-informed approaches and de-escalation techniques.
- Collaborating with the Central Library's safety and security team to report incidents and participate in safety training.
About the Library
The Ross-Broadway Branch Library serves a vibrant community, providing essential resources and a gathering space for individuals of all ages. Our commitment to inclusivity ensures that everyone feels welcome and valued.
Candidate Profile
The ideal candidate will possess:
- A strong background in customer service, with a focus on creating a safe and inviting environment.
- Understanding of safety protocols in public spaces.
- Familiarity with emergency procedures and the ability to lead a team in crisis situations.
- Proficiency in using technology for communication and reporting.
- Experience in diverse settings, demonstrating cultural sensitivity and effective problem-solving skills.
- Excellent interpersonal skills, with a positive demeanor and a sense of humor.
- Ability to write clear and concise reports.
- Physical and mental fitness to meet job requirements, including passing background checks.
- Certification in First Aid/CPR/AED and training in de-escalation techniques.
- Experience in security or loss prevention is preferred.
Additional Information
Applicants must have valid work authorization and will be subject to background checks. The City and County of Denver is committed to equal employment opportunities for all individuals.
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