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Strategic Operations Director

1 month ago


Rochester, New York, United States Rochester Regional Health Full time
About the Role

The Executive Director of Operations will be responsible for strategic leadership and oversight of all aspects of housing operations, including frontline customer service, housing management, property investment programmes, repairs and cyclical maintenance, support services, new build and regeneration projects.

You will collaborate closely with the executive team and our Management Board to develop and execute strategies that provide an exceptional customer service to over 5,600 social housing tenants and 2,300 home owners across Scotland, while increasing the supply of affordable housing and developing sustainable communities through significant investment, new build and regeneration programmes.

What You Will Bring

As an established strategic leader, you will bring experience of working directly with executive teams and management boards to support, shape and influence strategic decision making.

You will possess exceptional skills in leadership and strategy with experience of leading complex, multi-disciplinary teams to deliver business transformation and great customer service.

A Place Where Everyone Can Thrive

The Executive Director of Operations is a hybrid role, which means you will work flexibly from a range of sites including working from home, at Caledonia Group Offices, or on a mobile basis to be near customers or assets.

Supporting the health and wellbeing of our people, and an inclusive culture where everyone feels valued is fundamental to who we are.

Benefits

  • 36 days annual leave (increasing with service)
  • Sector leading pension scheme, matched up to 12% by us
  • FREE membership of a healthcare cash plan, including cover for dependents
  • Paid Volunteering Day
  • Generous executive car allowance
  • Employee Counselling Service
  • Enhanced benefits for maternity, paternity and adoption leave

Caledonia strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.