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Support Team Lead

2 months ago

Lansing, Michigan, United States Clean Team Full time
Job Overview

Clean Team is a leading commercial janitorial company with 25 years of experience in providing exceptional service to our clients. We are seeking a highly skilled and organized Support Team Lead to join our team.

The ideal candidate will have a proven track record of managing day-to-day operations, overseeing quality control, and leading a team of professionals. As a Support Team Lead at Clean Team, you will be responsible for:

  • Ensuring Customer Satisfaction: Oversee the quality of services provided to customers and implement strategies to secure customer retention.
  • Operational Efficiency: Control labor and supply costs, identify areas for improvement, and implement cost-saving measures.
  • Team Development: Identify and retain top-performing employees, provide training and development opportunities, and foster a positive team culture.
  • Logistics and Supply Chain Management: Ensure timely delivery of products and services, manage inventory, and maintain adequate stock levels.
  • Communication and Collaboration: Work closely with upper management to provide effective communication, coordinate with cross-functional teams, and drive business growth.

To be successful in this role, you will need:

  • Strong Leadership Skills: Proven ability to lead and motivate a team, make quality decisions, and drive results.
  • Excellent Communication Skills: Ability to give and receive feedback, effectively communicate with stakeholders, and build strong relationships.
  • Strategic Thinking: Capability to create a game plan for each evening and week, prioritize tasks, and manage time effectively.

Clean Team offers a competitive compensation package, including:

  • Opportunity for Advancement: Career growth and development opportunities within the company.
  • Competitive Compensation: Salary and benefits package that reflects your value to the organization.
  • Benefits and Perks: Fuel reimbursement program, on-going training, uniforms, and health, vision, and dental benefits.

Requirements:

  • Driver's License: Valid driver's license and reliable transportation.
  • Supervisory Experience: 1 year of supervisory experience in a related field.