Sales Support Team Lead

4 days ago


Lansing, Michigan, United States ServiceMaster Full time
Job Description

At TWO MEN AND A TRUCK, we are seeking a highly skilled Sales Support Team Lead to join our team. This role is responsible for directing and motivating the sales staff, tracking day-to-day call functions, and resolving initial customer concerns where applicable. The Sales Support Team Lead will complete daily reporting for individual CSRs and their team as a whole. This role will also serve as a liaison between franchises and the Sales Support Team Lead CSR team, assisting with setup, changes, and problem resolution. The Sales Support Team Lead will enforce all TWO MEN AND A TRUCK, TWO MEN AND A JUNK TRUCK, and Merry Maids system standards and procedures to provide excellent service to our customers.

Responsibilities
  • Direct and motivate sales staff to achieve sales goals and objectives
  • Track and analyze sales data to identify trends and areas for improvement
  • Develop and implement sales strategies to increase sales revenue
  • Provide coaching and feedback to sales staff to improve performance
  • Collaborate with other departments to ensure seamless sales and customer service
Requirements
  • Minimum 2 years of experience in sales or a related field
  • Proven track record of success in sales and leadership
  • Strong communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Knowledge of sales principles and practices
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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