Hospitality Ambassador

6 days ago


Philadelphia, Pennsylvania, United States Temple University Full time
Job Summary

We are seeking a highly skilled and compassionate Guest Services Ambassador to provide exceptional customer service to our patients and their families. As a key member of our team, you will be responsible for ensuring a positive and welcoming experience for all who enter our facility.

Key Responsibilities:
  • Provide personalized support and assistance to patients and their families, addressing their needs and concerns in a timely and professional manner.
  • Act as a liaison between patients, families, and hospital staff, facilitating communication and resolving issues as needed.
  • Maintain a clean and organized lobby area, ensuring a safe and comfortable environment for all visitors.
  • Collaborate with other departments to ensure seamless patient flow and efficient use of resources.
  • Participate in ongoing training and education to stay up-to-date on hospital policies, procedures, and best practices.
Requirements:
  • High School Diploma or Equivalent required.
  • 3 years of experience in hospitality or customer service required.
  • HOSP - Hospitality Certification preferred.
About Us

Temple University Health System is a dynamic network of outstanding hospitals, specialty centers, and physician practices dedicated to advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.

We are proud to be affiliated with the Lewis Katz School of Medicine at Temple University and are committed to providing a healthy, safe, and productive environment for our patients, visitors, students, and colleagues.



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