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Risk Management Advocate
2 months ago
Gallagher is seeking a highly skilled Claims Specialist Senior to join our global brokerage team. As a key member of our team, you will be responsible for advocating for complex clients and claims, demonstrating advanced problem resolution skills and the ability to manage and communicate issues for key accounts.
Key Responsibilities- Acts as an advocate for most complex clients and claims, demonstrating advanced problem resolution skills and the ability to manage and communicate issues for key accounts by providing coverage advice to clients.
- Reviews coverage positions and challenges adjusters as warranted while advocating the best possible outcome for clients in accordance with service standards.
- Facilitates client meetings, claims reviews and vendor visits.
- Responsible for negotiating changes in reserves for a positive client outcome, providing status reports to clients as required by any applicable service plan, and reviewing action plans and reserves.
- Reviews all new problematic or complex claims on designated clients and formulates a plan of action to achieve a favorable claim resolution.
- Bachelor's degree or commensurate experience.
- 5 years' related experience in claims.
- Strong knowledge of claim and coverage issues.
- Excellent written and verbal communication skills.
- Strong knowledge and working ability to use all claims and business-related software.
- Recognized insurance designations a plus.
Gallagher offers a wide range of benefits, including:
- Medical/dental/vision plans, which start from day one.
- Life and accident insurance.
- 401(K) and Roth options.
- Tax-advantaged accounts (HSA, FSA).
- Educational expense reimbursement.
- Paid parental leave.
- Digital mental health services (Talkspace).
- Flexible work hours (availability varies by office and job function).
- Training programs.
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
- Charitable matching gift program.
Gallagher is a global insurance brokerage firm that values inclusion and diversity. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to make a positive impact in the communities where we live and work.
