Pharmacy Operations Manager

4 weeks ago


Cedar Springs, Michigan, United States Walgreens Full time

Job Summary

The Pharmacy Operations Manager is responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role involves supervising pharmacy technicians and cashiers, managing inventory, and maintaining compliance with company policies and regulations.

Key Responsibilities

  • Supervise and train pharmacy technicians and cashiers to ensure they are meeting performance expectations.
  • Manage pharmacy inventory, including ordering and receiving supplies, and maintaining accurate records.
  • Ensure compliance with company policies and regulations, including Good Faith Dispensing and asset protection.
  • Develop and implement processes to improve pharmacy operations and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve financial performance.
  • Communicate effectively with pharmacy team members, customers, and external partners to resolve issues and improve relationships.

Requirements

  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills, with ability to work effectively in a team environment.
  • Ability to work flexible schedule, including evening and weekend hours.

About Walgreens

Walgreens is a leading pharmacy chain with a commitment to providing excellent customer service and improving health outcomes. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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