Pharmacy Operations Manager

4 weeks ago


Cedar Springs, Michigan, United States Walgreens Full time

Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. This role is responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.

Key Responsibilities

  • Manage and supervise pharmacy technicians and cashiers, providing guidance and support to ensure excellent customer service and efficient operations.
  • Assist pharmacists in the delivery of patient care, including patient registration, prescription data entry, and medication preparation.
  • Develop and implement processes to improve pharmacy operations, including inventory management and workflow optimization.
  • Collaborate with the Pharmacy Manager to ensure compliance with company policies, state and federal laws, and regulatory requirements.
  • Provide training and coaching to pharmacy technicians and cashiers to enhance their skills and knowledge.
  • Monitor and analyze pharmacy financials, operational quality, and customer service to identify areas for improvement.
  • Develop and maintain strong relationships with customers, patients, and healthcare providers to promote excellent customer service and patient care.

Requirements

  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications

  • Previous people management or leadership experience.
  • Previous work experience with Walgreens, with an Exceeding Expectation on last performance evaluation.


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