Strategic Field Operations Director

7 hours ago


Downers Grove, Illinois, United States Duly Health and Care Full time

Job Summary

The Director of Field Operations will drive initiatives that promote value-based care success. This role will partner directly with market operations staff to achieve value-based care goals.

Key Responsibilities

  • Partner with clinic operations staff to enable success across Value-Based care programs
  • Implement programs that enhance patient outcomes and reduce costs
  • Collaborate with VBC and FFS operational teams to address physician/clinic requests and challenges
  • Foster a culture of adaptability, innovation, and continuous improvement
  • Guide and support teams as they adopt new tools and processes
  • Ensure adherence to timelines, budgets, and quality standards
  • Implement project management best practices to maximize efficiency and effectiveness
  • Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
  • Implement programs to build the capabilities of teams involved in transformation initiatives
  • Work with VBC team on developing new solutions; help deploy solutions in clinics
  • Educate and provide resources to support staff in adapting to new processes and workflows
  • Review metrics with physicians and staff, identifying and discussing opportunities to improve
  • Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff


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