Senior Operations Director

3 weeks ago


Downers Grove, Illinois, United States Duly Health and Care Full time

The Director of Field Operations at Duly Health and Care is responsible for driving value-based care success through strategic initiatives. This role partners directly with market operations staff to achieve value-based care goals, fostering a culture of adaptability, innovation, and continuous improvement.

Key Responsibilities:

  • Partner with clinic operations staff to enable success across Value-Based care programs
  • Implement programs that enhance patient outcomes and reduce costs
  • Collaborate with VBC and FFS operational teams to address physician/clinic requests and challenges
  • Guide and support teams as they adopt new tools and processes
  • Ensure adherence to timelines, budgets, and quality standards

Requirements:

  • Bachelor's degree required; MBA or master's degree preferred
  • 5 plus years of relevant experience
  • Proven track record of delivering operational results in a matrixed environment
  • Experience working directly with physicians and clinical staff
  • Proven experience in executing and implementing initiatives in a healthcare or value-based care setting

What We Offer:

  • Comprehensive medical and prescription drug benefits
  • Tuition Reimbursement
  • 40 hours paid volunteer time off
  • A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
  • 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members
  • 401(k) Match
  • Profit-sharing program

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