Senior Receptionist

Mainplace Senior Living is seeking a dedicated and professional Receptionist to provide exceptional service to our residents, their families, and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First)

Ownership

We are looking for someone who shares these values and is committed to delivering outstanding service.

About the Opportunity

As a Receptionist, you will be the first point of contact for visitors and callers, providing a warm and welcoming experience. You will maintain a clean and organized reception area, handle resident services and community tasks, and seek administrative support as needed.

Key Responsibilities

• Ensure CAPLICO Core Values and Code of Conduct are adhered to at all times.
• Ensure compliance with Resident Rights and HIPAA policies at all times.
• Provide a welcoming environment for residents, staff, and visitors.
• Maintain up-to-date knowledge of community services.
• Greets visitors courteously and directs them to the appropriate area or personnel.
• Answers incoming calls in a professional manner.
• Takes detailed messages and ensures they are relayed promptly.
• Maintains a clean and inviting reception area.
• Prepares outgoing community mail for pickup.
• Maintains current listings of residents and staff.
• Reports equipment malfunctions and maintains a maintenance log.
• Organizes information packets for job applicants and new staff.
• Performs clerical functions associated with resident admission, discharges, and readmission.
• Performs typing, copying, and faxing for all departments.
• Attends designated staff meetings.
• May perform other duties as assigned by the Supervisor.

PAY RATE: $17-$18

Mainplace Senior Living is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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