Senior Receptionist

Mainplace Senior Living is seeking a dedicated and professional Senior Receptionist to provide exceptional customer service and support to our residents, staff, and visitors. Our ideal candidate will be guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First)

Ownership

Responsibilities include welcoming visitors, answering incoming calls, maintaining a clean and neat reception area, and providing administrative support as needed.

Key Responsibilities

• Ensure CAPLICO Core Values and Code of Conduct are adhered to at all times.
• Ensure compliance with Resident Rights and HIPAA policies at all times.
• Provide a welcoming environment for residents, staff, and visitors.
• Maintain up-to-date knowledge of community services provided.
• Greets visitors courteously and directs them to the appropriate area or personnel.
• Answers routine questions and operates paging/telephone system as required.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures the reception areas are clean, neat, and inviting.
• Prepares outgoing community mail for pickup and sorts and distributes incoming mail for distribution to departments.
• Maintains current listings of residents and staff.
• Reports equipment malfunctions as soon as possible to appropriate personnel.
• Organizes necessary information packets for job applicants and new staff.
• Performs clerical functions associated with resident admission, discharges, and readmission as assigned.
• Performs typing, copying, faxing for all departments as requested.
• Attends designated staff meetings.
• May perform other duties as assigned by the Supervisor.

PAY RATE: $17-$18

Mainplace Senior Living is an equal opportunity employer and welcomes applications from qualified candidates. We evaluate applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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