Appliance Repair Technician

7 days ago

Houston, Texas, United States GE Appliances, a Haier company Full time
About GE Appliances

At GE Appliances, a Haier company, we're driven by a passion for innovation and a commitment to excellence. As a leading manufacturer of appliances, we're dedicated to creating products that make a difference in people's lives.

Job Summary

We're seeking a highly skilled Appliance Service Technician to join our team. As a key member of our service team, you'll be responsible for providing exceptional customer service and ensuring that our customers' appliances are repaired and functioning properly.

Key Responsibilities
  • Conduct thorough diagnoses and repairs of major appliances in customers' homes
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events to expand knowledge and expertise
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through delivery of high-quality service and meeting productivity and efficiency goals
  • Follow safety procedures and maintain awareness for personal safety and safety of others
Requirements
  • High School Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability to diagnose and repair major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Valid state driver's license and successful completion of background check, physical, and drug screen
  • CFC Certification within 6 months
  • Ability to wear uniform and maintain standards of personal grooming and appearance consistent with GEA values
  • Self-directed and solid team player
  • Ability to deescalate situations and rebuild customer confidence in our products
Preferred Qualifications
  • 6+ months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
  • Read and interpret wiring diagrams, schematics, and other service information
Our Culture

At GE Appliances, we value diversity, inclusion, and respect for all employees. We believe that a diverse workplace fosters creativity, innovation, and exceptional outcomes. We're committed to ensuring a safe and inclusive workplace where everyone is valued and can perform at their best.

We're a trust-based organization that offers flexible work arrangements to balance the needs of the business and individuals. We're an Equal Opportunity Employer and participate in E-Verify to confirm employment eligibility.

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