Quality Assurance Supervisor
4 weeks ago
At SURGE Staffing, we are seeking a highly skilled Quality Assurance Supervisor to join our team. As a Quality Assurance Supervisor, you will be responsible for ensuring the highest quality standards are met in our manufacturing processes.
Key Responsibilities:
- Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
- Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
- Maintains and improves product quality by completing product, company, system compliance and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
- Prepares and maintains quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations.
- Mentor and Coach Quality Team Members
- Assist with Six Sigma Efforts and Education in collaboration with the operations team
- Implementation of Root Cause Analysis and Corrective Action Process
- Problem Containment, Investigation and Response to Customers
- Data Analysis and Trend Analysis
- Partner with Operations in problem solving process
- Develop QMS Improvement plans, annual goals, and submit data to support budget
- Assist with internal QMS Audits and external supplier quality audits
- Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Carries out supervisory responsibilities in accordance with the Company organizational policies/procedures and applicable laws/regulations.
- Follows Plant specified job specification and task list.
- Assist buyers with training and educating potential suppliers to ensure compliance.
- Work closely with Operations Manager and/or General Manager on any customer quality requirements and issues.
Requirements:
- Associate's' Degree from an accredited college or university or equivalent experience required.
- Bachelor's degree and Quality certification (CQMOE, CQE, or CQA) preferred
- Manufacturing industry-specific experience preferred
- To perform this job successfully, an individual should be proficient with Microsoft Office -- MS Word, Excel, and PowerPoint. Experience with ERP
- Required to stand for long periods of time
- Engage in frequent bending, squatting, pushing, and pulling
- Must be able to work in various weather conditions
- Excellent communication skills and strong attention to detail
- Ability to work in a fast-paced environment
- Great attendance and punctual
We offer a competitive salary and benefits package, including health, dental, and vision insurance, holiday pay, and incentive programs. If you are a motivated and detail-oriented individual who is passionate about quality assurance, we encourage you to apply for this exciting opportunity.
SURGE Staffing is an equal-opportunity employer and is committed to a diverse workplace. All employment decisions are made on the basis of qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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