Bakery Operations Manager
2 months ago
We are seeking a highly motivated and experienced Shift Leader to join our team at Sprinkles Cupcakes. As a Shift Leader, you will play a key role in ensuring the smooth operation of our bakery, providing exceptional customer service, and maintaining a positive and productive work environment.
Key Responsibilities- Customer Service: Deliver exceptional customer service, ensuring that every guest has a positive experience in our bakery.
- Team Leadership: Lead and motivate your team to achieve sales goals, maintain high standards of quality and cleanliness, and promote a positive and inclusive work environment.
- Operations Management: Assist with the management of bakery operations, including inventory management, supply ordering, and maintenance of equipment and facilities.
- Product Knowledge: Develop and maintain in-depth knowledge of our products, including ingredients, preparation methods, and presentation techniques.
- Cash Handling: Accurately handle cash and credit transactions, maintain a clean and organized workspace, and adhere to all safety and sanitation guidelines.
- Communication: Effectively communicate with team members, management, and guests, providing clear and concise information and resolving any issues or concerns in a professional and courteous manner.
- Experience: A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
- Skills: Excellent customer service skills, ability to work well under pressure, strong communication and leadership skills, and ability to lift at least 50 pounds.
- Education: High school diploma or equivalent required.
- Competitive Pay: Hourly pay with opportunities for tips and bonuses.
- Benefits: Health, dental, vision, life, and 401(k) benefits.
- Opportunities for Growth: Opportunities for advancement and professional development within the company.
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