Customer Service Representative

4 weeks ago


Baton Rouge, Louisiana, United States Paul Pacanovsky - State Farm Agent Full time
Benefits:
Competitive salary
Paid time off
Training & development

ROLE DESCRIPTION:
Paul Pacanovsky State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to support our team as a receptionist.
Our ideal candidate is committed to contributing to a positive and productive workplace.
If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:
Greet clients warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
Provide excellent customer service and follow up on client needs.
Support the team with various administrative tasks and projects.
Required to process customer payments & resolving billing inquires.

Qualifications:
Previous experience in a receptionist or customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Comfortable with engaging in sales conversations.
Basic computer skills, including Microsoft Office and Excel.
Must obtain Property / Casualty insurance license within first year of employment.

Paul Pacanovsky - State Farm Agent

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