Community Support Specialist
4 days ago
Health Connect America is a leading provider of mental and behavioral health services to children, families, and adults across the nation. Our team is dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Responsibilities:
As a Community Support Specialist, you will be responsible for communicating with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns. You will also connect families with needed and available community resources, follow-up with clients and agencies as appropriate, and complete documentation within established time frames. Additionally, you will meet with clients weekly or bi-weekly for up to 12 months, attend and participate in Treatment Team meetings, serve as a liaison with other professionals and agencies related to the client, and provide 24/7 on-call support for clients as per program requirements. You will also ensure compliance with all state regulatory bodies.
Qualifications:
To be successful in this role, you will need a Bachelor's degree in a human services discipline, including but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc. You will also need experience working with children and families in case management type/community resource position. You must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS in Mississippi.
Benefits:
Health Connect America offers a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. We also offer flexibility in scheduling, access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually, and a Health Savings Account with company contribution. Additionally, you will have access to a Health Navigator, Dependent Daycare Flexible Spending Account, Health Reimbursement Account, 401(k) Retirement Plan, Benefits Hub, Tickets at Work, and more.
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