Community Support Specialist

4 weeks ago


Philadelphia, Pennsylvania, United States Health Connect America Full time
Overview

Health Connect America is a leading provider of mental and behavioral health services to children, families, and adults across the nation. Our team is dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Responsibilities
  • Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.
  • Connect families with needed and available community resources.
  • Follow-up with clients and agencies as appropriate to document use/success of referral.
  • Complete documentation within established time frames.
  • Meet with clients weekly or bi-weekly for up to 12 months.
  • Attend and participate in weekly Treatment Team meetings.
  • Serve as a liaison with other professionals and agencies related to the client.
  • Complete a recovery support plan with all individuals within the first 30 days of referral to services.
  • Provide 24/7 on-call support for clients as per program requirements.
  • Ensure compliance with all state regulatory bodies.
Qualifications
  • Bachelors degree in human services discipline, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.
  • Experience working with children and families in case management type/community resource position.
  • Provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CSS in Mississippi.
Benefits
  • Flexibility in scheduling.
  • Employee Assistance Program (EAP) with 8 mental health counseling sessions annually.
  • Paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
  • Access to a Health Navigator.
  • Health Savings Account with company contribution.
  • Dependent Daycare Flexible Spending Account.
  • Health Reimbursement Account.
  • 401(k) Retirement Plan.
  • Benefits Hub.
  • Tickets at Work.
Equal Opportunity Employer

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.



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