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Retail Sales Associate

2 months ago

Tacoma, Washington, United States Michaels Stores Full time

About Michaels Stores

Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment where innovation and teamwork come together to support exciting missions.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing a fast and friendly checkout experience for our customers, ensuring all customers receive a positive and memorable experience.

Key Responsibilities

  • Provide a fast and friendly checkout experience for customers
  • Execute cash handling to standards and maintain store recovery standards
  • Engage customers on benefits of Rewards and complete enrollments
  • Educate customers on Voice of Customer (VOC) survey
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Acknowledge customers, help locate product and provide solutions
  • Interact with others in an accepting and respectful manner

Requirements

  • Retail and/or customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

About Michaels

Michaels is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.