Collections Specialist
3 weeks ago
About the Role:
We are seeking a skilled Delinquency Control Professional to join our team at Blake Credit Union Services, Inc. As a key member of our organization, you will be responsible for overseeing and executing all activities related to delinquency control.
Responsibilities:
- Oversee and execute all activities relating to delinquency control
- Initiate outgoing & incoming collection telephone calls
- Send past due notifications and letters to members
- Inform members about unpaid accounts
- Utilize tools and resources at our disposal for positive resolution
- Ability to work independently and unsupervised
- Initiate repossession proceedings, litigation and bankruptcy referrals
- Keep records and status of member's account
Requirements:
- This is NOT a remote position, all duties and responsibilities are performed in office
- Reliable, dependable, motivated, self-driven
- Must be able/willing to drive within Houston area
- Previous credit union, banking, customer service or related financial background
- Ability to build rapport with clients and members
- Knowledge of repossession, litigation and bankruptcy
- Excellent written and verbal communication skills, knowledge of Microsoft Office tools
- Ability to prioritize, organize and multitask to effectively manage time
- Must have reliable transportation for travel between client offices
- Valid drivers license and state required liability insurance is mandatory
- Hourly pay, non-commission with guaranteed full time hours
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