Retail Sales Associate
1 week ago
Rhone Apparel, Inc. is a leading wellness brand that specializes in creating high-quality, performance-driven apparel for an active lifestyle. Founded in 2014, the company has established itself as a prominent player in the industry, with a strong e-commerce presence and over 14 retail stores nationwide. Rhone's mission is to provide versatile clothing for all aspects of daily life, while also addressing and engaging in discussions surrounding mental health issues and fostering supportive communities.
About the RoleThe Retail Associate plays a key role in delivering exceptional customer experiences and embodying the core values of Rhone: Gritty, Responsible, Evolving, Authentic, and Team-Centered. As an ambassador of the brand, the Retail Associate should display a passion for fitness and a healthy lifestyle.
Responsibilities- Focus on customer satisfaction and adopt an omni-channel approach to meet the needs of customers.
- Establish and nurture relationships with customers, team members, and partners to drive sales and growth.
- Act as a product expert, educating customers on features and benefits to enhance their shopping experience.
- Assist customers in product selection based on their needs, providing personalized recommendations to increase sales.
- Support various areas of the selling floor and operational tasks, ensuring a seamless customer experience.
- Proactively engage in tasks, seek clarification, and contribute ideas to improve processes and efficiency.
- Demonstrate inclusivity towards team members and customers, fostering a positive and respectful work environment.
- Flexible availability, including evenings, weekends, and holidays, to meet the needs of customers.
- Minimum commitment of 2 shifts per week to ensure consistent performance.
- Punctuality and adherence to scheduled shifts to maintain a high level of customer satisfaction.
- Ability to lift moderate weights and engage in physical tasks, as required by the role.
- Legal authorization to work in the U.S. and at least 18 years old, as per company policies.
- Generous clothing discount and quarterly allowance to recognize employee contributions.
- Paid Sick Time to ensure employee well-being and productivity.
- Bonus Incentive Program to reward exceptional performance and drive sales growth.
- 10 Company Holidays annually to promote work-life balance and employee satisfaction.
- 401(k) plan with limited Company matching to support employee retirement planning.
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