Customer Experience Ambassador

5 days ago


Billings, Montana, United States Nothing Bundt Cakes Full time

Company Overview: Nothing Bundt Cakes is a leading bakery chain committed to bringing joy to our guests and communities. We value a warm and welcoming work environment where team members embody our brand's spirit and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections.

Salary: $12.50 - $13.50 per hour. Compensation is competitive and reflects our commitment to fair wages.

Job Description: As a Guest Service Representative at Nothing Bundt Cakes, you will play a vital role in creating an exceptional customer experience. You will help guests order the right cake for their celebrations, ensuring their orders go off without a hitch. Your attention to detail, excellent communication skills, and warm demeanor will make everyone feel welcome.

Required Skills and Qualifications: To succeed in this role, you should have a passion for delivering outstanding customer service, be proactive, and possess strong problem-solving skills. You should also be comfortable working in a fast-paced environment and be able to multitask effectively.

Benefits: We offer flexible work schedules, allowing you to enjoy your evenings. Our casual work environment means you can wear T-shirts and sneakers. Plus, you'll receive cake discounts and have opportunities to grow your career with our training programs.

Others: Nothing Bundt Cakes is a great place to make new friends and learn new skills. Our franchise owner/operator ensures compliance with local, state, and federal law. With over 500 bakery locations in 40+ U.S states and in Canada, there are plenty of opportunities to join our family.



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