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Client Support Specialist

2 months ago


Coralville, Iowa, United States Horizons, A Family Service Alliance Full time
Position Overview

Are you dedicated to enhancing the lives of others? As a part-time Client Services Associate at Horizons, A Family Service Alliance, you will have the chance to make a significant impact on individuals and families in need. In this role, you will provide essential support, resources, and guidance to those seeking assistance.

This position offers attractive part-time benefits, including 401(k), Paid Time Off, 11.5 Paid Holidays, and an Employee Assistance Program. If you excel in a customer-centric environment, this opportunity with a competitive pay range of $13.50-$15.50 per hour could be a great fit for you.

About Horizons

For over 60 years, Horizons, A Family Service Alliance has been committed to improving the lives of individuals and families. We offer a variety of human services across Eastern Iowa, including Transportation, Financial Wellness Center, and Meals on Wheels Programs.

Role Responsibilities

As a Client Services Associate, you will play a vital role in managing the intake process for clients of the Meals on Wheels program. Your duties will include:

  • Assessing client eligibility
  • Customizing services to meet individual needs
  • Providing essential support to team members

If you are a problem solver with a commitment to making a positive difference, this role is designed for you.

Qualifications

To thrive as a Client Services Associate, you should possess the following skills:

  • Strong customer service abilities
  • Proficiency in data entry and reporting
  • A friendly and approachable demeanor
  • Excellent organizational and detail-oriented skills

These attributes will help you manage client intakes effectively and ensure that each individual receives the appropriate level of care and support.

Next Steps

If you believe this position aligns with your qualifications, we encourage you to consider this opportunity.