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Technical Project Manager

2 months ago

Remote, Oregon, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Technical Project Manager to join our team at American Express Global Business Travel. As a Technical Project Manager, you will be responsible for implementing and configuring software solutions to meet customer needs, proposing technical and organizational solutions, and ensuring the successful delivery of projects.

Key Responsibilities
  • Ensure software functionalities are well understood by customers
  • Carry out configurations and technical integrations according to customer needs
  • Accompany customers during the first days of use
  • Understand and define customer needs
  • Support different teams involved in the project
  • Provide technical expertise on projects
  • Ensure technological watch on field of competence
Requirements
  • Proven technical skills
  • Knowledge of company's internal processes
  • Knowledge of customer relationship management
  • Knowledge of business travel and/or expense report industry is a plus
Technical Skills
  • Project Management
  • HR, ERP and financial systems integration
  • SSO
  • Approval workflows for travel and expense
  • Data transformation (ETL)
  • Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS...)
  • Leading workshops during project phase
Security
  • Ensuring PCI-DSS in integration scope
  • Ensuring data security for client transmissions
What We Offer
  • Competitive salary range: $50,000 - $100,000
  • Annual Performance Based Incentive
  • Comprehensive benefits programs
  • Flexible benefits tailored to each country
  • Travel perks
  • Develop the skills you want
  • Champion Diversity, Equity, and Inclusion
  • Wellbeing resources